What is Managed Server Hosting?
Managed Hosting is a service where you get a Fully Managed Dedicated Server - we take care of all the day to day management aspects of the hardware and support including monitoring while you can focus on growing your business!
What kind of support do I get with my Managed Server?
We offer two levels of support for your Managed Server: Core-Managed and cPanel relevant. All servers come with Core-Managed support, and if you have chosen to purchase cPanel through us, we offer 'additional support options relevant to cPanel.
What kind of hardware do you use for each Managed server?
Our Managed servers use the SuperMicro blade chassis, which has a small footprint with reduced power consumption and cooling requirements. These efficiencies allow us to pass cost savings down to you so your costs are kept to a minimum. Our servers are powered Intel Xeon HyperThreaded processors, DDR3 RAM and 7200RPM SATA drives.
Do you provide RAID 1 hard drives?
Yes. Each server comes with a 1TB hard drive pair, which is in a RAID 1 configuration. This means that your data is mirrored, so there is a copy on each drive. If one drive fails, you will still have a copy on the other drive. Our hard drives are 7200 RPM SATA drives.
How do I expand the storage capacity on my server?
With our custom in-house Shared Storage device, you can add a near infinite amount of storage to your server. While your server has 1TB of local storage, you can choose to expand this by adding space instantly to your server on our Shared Storage Device. This will be instantly attached to your server as a disk, at which point you can format it and mount it. You can choose to buy anywhere from 50GB to 500GB of storage at a time.
How do I access my Managed Server?
here are several ways to access your server: SSH - you can access your server through any SSH client using the root credentials we provide to you cPanel - if you have chosen to purchase cPanel from us, you can access and manage your server through the cPanel/WHM control panel Dedicated Server Control Panel - you can also perform frequent operations, such as Stopping, Starting and Restarting your server through our web-based control panel, which comes bundled with every server
What is included with Managed Server Hosting?
You will get a fully managed support along with our tried and tested dedicated servers. The complete list of support items that we will undertake on your behalf can be viewed on this Server Comparison
chart.
Do I need Managed Server or a Dedicated Server?
If you or your company have the technical experise to setup and operate a complete web server, our Dedicated Servers will serve your needs. However, if system administrator workloads and availability is a concern, we strongly suggest that you choose the Fully Managed Hosting option as that enables your team to focus on your core operations instead of diverting scarce resources to server monitoring and maintenance.
Do I get root access to my Managed server?
Yes, get full root access, which means you have full administrative control of your server. This means you have complete control of your server, and can choose to install any software you wish to.