FAQ
Here are a Few Answers to Our Most Common Questions
Just like Shared Hosting - manage your website and associated services like Email and sub-domains with the simplicity and easy Control Panel. Ready pre-installed Panel for your Websites!
With Varnish caching - leading Ceph-based storage system with Automatic Failover ensures 3 copies of your data stored are in different locations, across different drives and cabinets.
An intuitive dashboard helps you keep an eye on the resources your website is using and its performance. You can ramp up whenever your needs required up to 4x More Scalable on demand!
With top-of-the-line hardware which stores your site’s most used pages, and a globally distributed CDN, your site is served upto 10x faster than any other shared hosting solution!
Don't care for disk or trafic limits. No need to move your hosting as your traffic grows. Ramp up your resources at the click of a button - instantly add RAM and CPU without a reboot
We feel only proud to provide you our Cloud Server Hosting Plans. In a price which others selling simple shared hosting we offer you Cloud Server Host, in a Same Price Selling Policy!
Server uptime is critical for all businesses - consider it the heart beat of hosting your business. File and databases servers, email and web servers are an indispensable part of most business processes, and downtimes have direct negative effects on productivity, sales, employee and customer satisfaction. That's why ensuring the maximum server uptime is so important to us - we want to make sure your business processes are running healthy so your customers are happy.
By trusting us with your business needs, we promise you a 99.9% uptime on any services we provide, outside of any standard maintenance we may provide.
Our services are powered by hundreds of servers and data centers located all over the world, so you can rest easy knowing that customers can access your website from anywhere. In addition, we provide monitoring tools to provide you with expert analytics - website traffic is an important step in improving your site's efficiency and popularity, as well as keeping track of where your visitors are coming from, what time of day they're visiting you, and how long they're staying. Our dedication to a global marketplace extends to domain registrations, as we offer the most popular TLD's for registration.
Our dedication to customer support reaches across the globe as well. We are here to help you with your hosting in any way possible, and you can reach us via phone, email, or live chat.
Rest easy knowing that we provide 24/7 security monitoring and DDoS protection. You take protecting your customer's data seriously, and so do we. Our security team and safeguards are on the job all day, every day to provide the level of security needed in today's digital age.
A wide range of security tools are at your disposal, including SSL certificates, firewall configuration, security monitoring services, VPN access, and more.
FAQHere are a Few Answers to Our Most Common Questions |
What is Cloud Hosting?
Cloud hosting is the latest form of hosting that has become extremely popular over the past few years. The main concept of cloud hosting is "Divide and Rule" – the resources required for maintaining your website are spread across a cluster of servers that work together, termed as "the cloud". This greatly reduces chances of any downtimes in case of a server malfunction.
What is the difference between Cloud Hosting and Shared Hosting?
When a website is hosted on shared hosting, the website is placed on the same server as many other sites, ranging from a few to hundreds. Typically in this setup, all domains share resources, such as RAM and CPU from the same server.
Cloud hosting, on the other hand, offers nearly unlimited ability to handle high traffic spikes. On Cloud, your website is hosted not only on one but on several servers connected to work as one. Your websites don’t depend on only one Server– even if one server is inaccessible, the Data is retrieved and processed by the other available servers with no downtime.
What is Varnish Cache?
Varnish Cache is a powerful web application accelerator that can speed up a website by up to 1000 percent. Varnish is typically used for content heavy dynamic websites. It is used by high-profile, high-traffic websites including Wikipedia, online newspaper sites such as The New York Times, The Guardian, The Hindu, Corriere della Sera, social media and content sites such as Facebook, Twitter, Vimeo, and Tumblr. Of the Top 10K sites in the web, around a tenth use this software.
How Reliable is your Cloud Hosting?
Our cloud hosting offers high reliability. Cloud Sites automatically distributes three mirrored copies of your data across multiple devices to ensure safety and protection. The website is hosted on a virtual partition which draws its resources, such as disk space, from an extensive network of underlying physical servers.
What is the storage architecture used by your Cloud Hosting?
We use Ceph Storage, which gives 3N level of redundancy.
In computing, Ceph is completely distributed without a single point of failure, scalable to the exabyte level, and freely available.
Ceph replicates data and makes it fault-tolerant, requiring no specific hardware support. As a result of its design, the system is both self-healing and self-managing, aiming to minimize administration time and other costs.
What is the limit for additional CPU and RAM?
Upto 8 GB RAM and 8 cores can be added with any Cloud Hosting Plan.
Is a Dedicated IP available?
Every Cloud Server comes with 1 Shared IP but if you need a dedicated IP or more,Yes, at an additional cost. You can raise a support ticket to get a dedicated IP.
Cloud Hosting Limits?
Cloud Hosting have only an inode limit which is "1.000.000 files"
For Cloud Hosting there is no any other limit.
What is inode?
Inode is an inside server control setup which count all of your server data, so be care about it because inodes counting all of it, such as mails, images, php, files.... etc.
How do I install an SSL certificate on my Website?
To install SSL on your cloud server, you need to get in touch with our support team and we will get it installed for you.
Do you provide any one click install scripts along with Cloud Hosting?
Yes. We do provide “Quick Install” which is pre installed on your package.
Is Upgrade/Downgrade possible?
No, an upgrade or downgrade is not possible between the plans. However, you can purchase additional RAM and CPU cores as per your requirement.
Will you help me with Migration on Cloud Hosting?
Yes, we can Migrate your cPanel accounts to our Cloud Servers. It might have a cost for this services, you have to open a ticket so to inform us for your data, webisites, domains etc.
What is your backup policy?
You are responsible for your backups and web content.
We create our own weekly backups of Cloud servers, and we can restore your web, email and database content from those per your request. However, this is NOT a procedure you should rely on to keep copies of your content safe; we recommend you make your own backups. You can take a backup from your cPanel.
Is there a Money Back Guarantee?
Yes, we do have a 15 day Money Back Guarantee associated with Cloud Hosting. For 1 month plan we can not provide such Back Guarantee.
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